If for any reason you prefer not to keep your purchase, you have 14 days from delivery of the order to request a return.
To request your return authorisation, fill in the online Return Form (registered customers) or contact our Customer Care (guests).
From the date of the authorisation you have a further 14 days to ship the products back to us. We will provide you with all the necessary instructions by email.
Before requesting the return, kindly verify the products are exactly as you received them, unused and not damaged in any way, and include any accessories or special packaging.
Please try the shoes on a carpet or clean, non-scratchy surface to avoid damaging the soles.